Discovery Call → Operational/SOP Assessment → develop and approve SOPs with your business → launch your Company Operations Hub → initial onboarding, six-monthly training and refreshers, and SOP maintenance. Your employees log in to consult approved SOPs and use AI SOP Captain. Your business owns the expertise, policies and decisions; I provide procedural and documentation discipline.
I agree scope, fees and milestones before work begins. The end-to-end offering includes your delivered Company Operations Hub, employee access, AI SOP Captain and six-monthly training and refresher support. Your people approve the SOPs and retain their operational decisions.
I start with a free 30-minute conversation to learn about your business, your current SOPs and whether the engagement is suitable for your needs.
Book a Discovery Call →A shared understanding of your needs and whether to proceed to a scoped Operational/SOP Assessment.
I work alongside your owners, managers and employees to understand current workflows, existing documents and who performs the work. Your mission, vision, goals, policies and Business DNA are client-supplied context—not strategy I create.
An agreed scope, procedure priorities and named client contributors, based on how your business actually operates.
I help your people capture and write clear steps, responsibilities, handovers and checklists, including normal operations, departures from normal and escalation pathways. I check drafts with those who perform the work; your authorised people determine and approve the standards.
Client-validated SOPs and checklists with clear responsibilities, approval records and escalation routes, within the agreed scope.
I launch your Company Operations Hub containing your approved SOPs, with employee access and AI SOP Captain. Employees log in to consult their approved SOPs and use AI SOP Captain. I organise the Company Operations Hub with an index, named procedure owners, version history, approval status and review dates.
Your Company Operations Hub: employees access and use your approved SOPs directly and can use AI SOP Captain. Your business retains ownership of its procedures, approvals and operational decisions.
I support initial onboarding, then six-monthly training and refresher sessions alongside a repeatable cycle for reviewing the work, validating changes with staff, approving revisions and communicating updates. Material SOP changes are communicated immediately, rather than waiting for the next refresher.
Six-monthly training and refresher sessions, an update cycle and named client owners responsible for approving and keeping their SOPs current in the Company Operations Hub.
The free 30-minute Discovery Call is separate from paid work. Scope, fees and milestones are agreed in writing before any work begins.
Your approved SOPs live in your Company Operations Hub. Your employees log in to the Company Operations Hub to consult approved SOPs and can use AI SOP Captain.
I deliver your online app containing the SOPs documented and approved with your own people. Employees have access to the Company Operations Hub; your company retains its policies, expertise, procedure approvals and operational decisions.
Employees can use AI SOP Captain alongside their company’s approved SOPs. The public demo illustrates the offering with fictional data and scripted assistant answers; it does not run live AI or provide real emergency guidance.
Explore the sample demoI support six-monthly training and refresher sessions to help your employees use their company’s approved SOPs. I also support documentation reviews, staff validation, revision records and change communication. Your people retain responsibility for SOP accuracy and approval.
Keep the Company Operations Hub connected to the work. Material SOP changes are communicated immediately; they do not wait for the next six-monthly refresher. Your authorised people approve revisions and retain operational decisions.
Discuss your SOP documentation needs →The Discovery Call is free and lasts 30 minutes. Following a free discovery call, assessment, implementation and ongoing Company Operations Hub services are scoped and quoted individually. The offering includes your Company Operations Hub, employee access, AI SOP Captain and support for six-monthly training, refreshers and updates. Scope, fees and milestones are agreed before work.
Your business does. Your people supply the business expertise, policies, operating decisions and approvals. I supply aviation-inspired procedural discipline, SOP structure, documentation methods and document control. I do not define your mission or vision, set strategy, provide leadership coaching or certify safety, risk or compliance.
Your company receives a Company Operations Hub containing its approved SOPs. Employees log in to the Company Operations Hub to consult approved SOPs and can use its AI SOP Captain assistant. I support six-monthly training and refresher sessions and updates. The public demo illustrates the offering using fictional company data and predefined assistant responses; the demo itself is not live AI or operational guidance.
I can help your business—or your portfolio businesses—document your own SOPs and deliver your Company Operations Hub with employee access and AI SOP Captain, supported by six-monthly training and updates.
Choose a free 30-minute call at a time that suits you, shown in your own time zone, and share a little about your operational challenge.
Book a Discovery Call Or explore the interactive demo →