Using this website
You may browse and share this website for your own information. Please do not misuse it, attempt to disrupt it, or copy it in a way that misrepresents its origin.
THE CAPTAIN'S PLAYBOOK / SITE INFORMATION
Terms of Use
These draft terms describe how this website may be used. It is operated by Mark Barclay, an independent consultant trading as The Captain's Playbook (a sole trader). They are pending legal review; the governing law and jurisdiction are still to be confirmed.
Draft Pending legal, jurisdiction and data-processing review. Not yet a final legal document.
Intellectual property
The text, design, methodology descriptions and demonstration content belong to The Captain's Playbook and Mark Barclay unless stated otherwise. Please ask before reproducing material beyond brief quotation with attribution.
External services and links
Email buttons open your own email application. Any external services or links are outside our control, and their own terms and policies apply.
The demonstration is illustrative
The interactive demo uses a fictional company, Meridian Service Group. Its procedures, metrics, assistant answers and incident walkthrough are examples only. The Operations Captain shown is a predefined simulation, not live AI.
No client relationship from browsing
Browsing this website, using the demo, sending a message or booking a discovery call does not create a client contract. A discovery call is an informal, free conversation. Any engagement would be agreed separately in writing.
No warranties for the demonstration
The website and demo are provided as they are, for general information. We do not promise they are complete, uninterrupted or suitable for any operational purpose.
Limitation
To the extent permitted by law, we are not responsible for losses arising from reliance on general website or demonstration content. Nothing in these terms limits liability that cannot lawfully be limited.
Governing law [to confirm]
The operator of this website is Mark Barclay, an independent consultant trading as The Captain's Playbook (a sole trader). The governing law and jurisdiction will be confirmed before public launch.